Richard G. White P.O. Box 1892 Laplata, MD 20646 301.751.0098 richardwhite@waldensystems.com Summary of Qualifications An independent, self-motivated professional with expert knowledge of Windows NT/2000 and over 20 years of experience in the field of Information Technology. Skilled in server administration, desktop support and network troubleshooting. Experience with web design and various graphics software. An excellent communicator, problem solver and quick learner who relishes a challenge and thrives on customer interaction and conflict resolution. Experience Technology Service Corporation 2005 – Present Dahlgren, VA Network Engineer • Installation, Configuration and Administration of Windows Server 2003 Network • Help Desk support of multiple offices • Installation/Administration of Exchange 2003 Server • Administration/ Configuration of Symantec Corporate Antivirus and Computer Associates Brightstor 11 • Institute network policies and maintain any required technical documentation Community Bank of Tri-County 2001 – 2005 Waldorf, MD Manager of Information Technology • Management and administration of Windows 2000 Network covering 8 locations • Installation, configuration and management of Exchange 2000 messaging and collaboration server • Responsible for management of the network and its policies and infrastructure • Installation and configuration of servers/workstations • Administration of NEC Phone Switch and SoundAdvantage Voice Control System • Installation, Configuration and Maintenance of Symantec Corporate AntiVirus Strategy • Design, implementation and maintenance of corporate intranet • Maintenance of Oracle-based Mortgage Software • Establish and maintain appropriate network security measures and strategies • Responsible for the backup and restoration of critical bank data • Author and maintain any required technical documentation Mantech International Corporation 2000 – 2001 Lexington Park, MD Network Administrator • Administrate NT 4.0/Exchange 5.5 engineering network for the Advanced Information Systems Division, NAWCAD Patuxent River, Webster Field Annex at St. Inigoes, MD • Responsibilities range from server administration to network troubleshooting to desktop support/customer problem resolution • Installation and configuration of several servers/workstations • Author technical installation/procedural documentation • Configure network and monitor print devices and associated queues • Research new types of software and perform system analysis • Performed daily/weekly backups of multiple servers NCI Information Systems 1998 – 2000 Dahlgren, VA Network Administrator • Administrated Windows NT 4.0/Exchange 5.5 network for Naval Surface Warfare Center in Dahlgren, VA and Indian Head, MD • Performed configuration management, authored installation and configuration documentation and tested software prior to mass installation • Installed/configured several servers for satellite sites throughout the U.S. • Responsible for system and account policy for over 1000 NT user accounts • Installed and configured user workstations with Windows 95, NT Workstation 4.0 and Outlook 98 • Authored technical installation/configuration documentation • Performed daily/weekly backups of multiple servers Eagan McAllister Associates 1998 Lexington Park, MD Network Administrator • Administrated classified Windows NT 4.0/Exchange 5.5 network for EODTECHDIV in Indian Head, MD • Responsible for system policy for over 50 - 75 NT user accounts and workstations • Administrated 50 - 75 mail accounts with Microsoft Exchange 5.0 and the Outlook 98 client • Performed daily/weekly backups of multiple servers • Monitored and troubleshot network and pc-related problems Planned Systems International 1995-1998 Lexington Park, MD Network Analyst • Installed and configured Windows 95, Windows NT 4.0 (Workstation and Server) PCs and Apple Macintosh computers on a multi-platform network of approximately 13,000 customers at the Patuxent River Naval Air Station (NAWCAD) • Installed and administered several installation servers with NT Server 4.0 • Identified and corrected network errors and hardware/software problems • Managed the workload of 3 systems analysts directly supporting 1100 customers Unisys Corporation 1990 – 1995 McLean, VA Senior Computer Operator • Monitored the Unisys A-17 Mainframe system for the Naval Supply Systems Command (NAVSUP) in Crystal City, Virginia (SCIF) • Loaded and unloaded tape media and printer forms • Performed system backups and restores • Maintained log of all activity within computer room environment • Ensured the operational readiness of computers and peripheral equipment • Performed preventive maintenance and cleaning of printers, tape backup units, etc • Monitored physical environment for appropriate conditions (temperature, electrical, security). • Monitored and managed ADP inventory and supply levels United States Air Force 1988 – 1990 Andrews AFB, MD Communications-Computer Systems Operator • Supported the 2045 Communications Group at Andrews AFB • Disseminated military message traffic with the Xerox Message Processor (XMP) • Responsible for communications-computer system security and the proper handling of classified media • Maintenance and operation of print devices • Supported Presidential Radio Operations (VIP) Software Microsoft Windows Server 2003 Microsoft Windows 2000 Server Microsoft Exchange 5.5 - 2003 Windows NT 4.0 Server & Workstation Windows 95/98/98SE/XP Outlook 97/2000/XP MS-Office Professional 4.3/97/2000/XP Brightstor ArcServe Backup 9 - 11 Symantec PCAnywhere32 8 - 11 Symantec Mail Security for MS-Exchange Symantec System Center 4.6 Symantec Corporate AntiVirus 8 - 10 Oracle 8i Internet Explorer 4.0/5.0/6.0 McAfee & Norton Antivirus Veritas Backup Exec 6.11 - 7.3 FrontPage 98/2000/XP Adobe Photoshop 5.0/6.0/7.0 Adobe Illustrator Macromedia Dreamweaver MX Internet Information Server 3.0 & 4.0 Microsoft Proxy Server 2.0/ISA Server Windows for Workgroups 3.11 Education Currently pursuing B.S. in Computer and Information Science at UMUC Introduction to Exchange 2000: Installation and Administration, Learning Tree, Rockville, 2003 Introduction to Visual Basic, UMUC, 2001 MCSE, Microsoft Certified Systems Engineer, 1998 MCP+I, Microsoft Certified Professional + Internet, 1998 DEC Open VMS for Operators Training Course, 1994 UNIX Operations Workshop, 1992 A.A., General Studies, Charles County Community College, 1992 Unisys A-Series Operations Course, 1990 Communications-Computer Systems Operator Technical School, USAF, 1988 Clearance 1988-1995 TS/SCI Currently Secret References Furnished Upon Request